Terms & Conditions
Last Updated: September 14, 2026
These Terms and Conditions (“Terms”) govern your use of https://www.warriorwebworks.com/ and services provided by Warrior Web Works LLC (“Warrior Web Works,” “we,” “us,” or “our”).
By using our website, requesting services, accepting a proposal, making a payment, or entering into an agreement with Warrior Web Works, you agree to these Terms as applicable.
Services
Warrior Web Works provides digital marketing and technology services that may include:
- Website design and development
- Website redesign
- Website maintenance
- Website troubleshooting
- Search engine optimization (“SEO”)
- Google Ads management
- Meta/Facebook advertising management
- Microsoft advertising management
- Landing page development
- Conversion tracking
- Analytics
- Google Business Profile services
- Marketing consulting
- Hosting or website management
- CRM, call tracking, or lead-management integrations
- Other related marketing and technology services
The specific scope of work, pricing, deliverables, and service period for a client may be described in a proposal, invoice, order form, email, contract, or other written agreement.
If a specific written client agreement conflicts with these general Terms regarding the services covered by that agreement, the specific client agreement will control.
Proposals and Scope of Work
Work will be performed according to the scope agreed upon between Warrior Web Works and the client.
Requests that materially exceed the agreed scope may require additional fees.
Examples may include:
- Additional website pages
- Major redesigns
- Additional advertising platforms
- New integrations
- Custom functionality
- Additional service areas
- Significant content creation
- Work not included in the original proposal
We will make reasonable efforts to notify the client before performing work that will result in additional charges.
Payments
Pricing and payment terms will be provided in the applicable proposal, invoice, subscription, or service agreement.
Depending on the service, Warrior Web Works may require:
- An upfront deposit
- Setup fees
- Monthly recurring payments
- Project milestone payments
- Payment in full before launch or delivery
Invoices and recurring payments are due according to the terms communicated when services are purchased.
Unless otherwise stated in writing, advertising spend paid to platforms such as Google, Meta, Microsoft, or other advertising networks is separate from Warrior Web Works’ management fees.
Recurring Services
Certain services may be provided on a recurring basis, including SEO, advertising management, maintenance, hosting, CRM services, and similar services.
Recurring services will continue according to the service agreement or subscription terms until canceled.
Any required notice period, minimum term, or cancellation procedure will be stated in the applicable agreement or proposal.
Cancellation of a recurring service does not automatically cancel amounts already due or charges relating to work already performed.
Late or Failed Payments
If a payment is declined, overdue, disputed, or otherwise not received when required, Warrior Web Works may suspend or discontinue services until the account is brought current.
Suspension may include pausing:
- Advertising campaigns
- SEO work
- Website maintenance
- Hosting
- CRM or tracking services
- Website work
- Other ongoing services
Warrior Web Works is not responsible for losses, ranking changes, advertising performance changes, website downtime, missed leads, or other consequences resulting from a suspension caused by nonpayment.
Refunds
Unless otherwise stated in writing, payments for completed work and work already performed are non-refundable.
Deposits and setup fees may also be non-refundable once work has begun because Warrior Web Works commits time, labor, software resources, contractors, and other expenses to client projects.
Any refund or credit provided outside the terms of an agreement is at Warrior Web Works’ discretion and does not create an obligation to provide similar refunds in the future.
Client Responsibilities
Clients agree to provide information, access, approvals, and materials reasonably necessary for Warrior Web Works to perform the requested services.
This may include:
- Website credentials
- Hosting access
- Domain access
- Google accounts
- Advertising accounts
- Analytics access
- CRM access
- Business information
- Logos
- Photos
- Written content
- Pricing
- Service areas
- Licensing information
- Timely approvals and feedback
Warrior Web Works is not responsible for delays caused by the client’s failure to provide required information, access, content, approvals, or payment.
Accuracy of Client Information
Clients are responsible for ensuring that information they provide is complete and accurate.
The client is responsible for reviewing websites, advertisements, landing pages, business information, pricing, claims, legal disclosures, and other materials for accuracy before or after publication as reasonably appropriate.
Warrior Web Works may rely on information supplied by the client without independently verifying it.
Client Content and Intellectual Property
Clients represent that they have the legal right to use all materials they provide to Warrior Web Works, including:
- Photographs
- Videos
- Logos
- Trademarks
- Written content
- Graphics
- Customer testimonials
- Music
- Data
- Other intellectual property
The client is responsible for obtaining any necessary permissions or licenses.
The client agrees to indemnify Warrior Web Works against claims arising from materials supplied or specifically requested by the client that infringe another party’s intellectual property or other rights.
Ownership of Completed Work
Unless otherwise stated in writing, after all amounts associated with a project have been paid, the client will own the final custom website content and design materials specifically created and delivered for that client.
Warrior Web Works retains ownership of:
- Internal processes
- Reusable code
- Software tools
- Templates
- Systems
- Frameworks
- Processes
- Know-how
- Pre-existing intellectual property
- Licensed third-party materials
Third-party themes, plugins, software, fonts, images, or other licensed materials remain subject to their respective license terms.
Portfolio Rights
Unless otherwise agreed in writing, Warrior Web Works may display completed work, screenshots, publicly available website materials, logos, or publicly available project information in our portfolio, website, social media, case studies, proposals, and marketing materials.
Clients may request that confidential or sensitive information not be displayed.
Third-Party Services
Our services may rely on third-party platforms, including Google, Meta, Microsoft, WordPress, hosting companies, domain registrars, CRM providers, analytics providers, call tracking providers, payment processors, software companies, and other vendors.
Warrior Web Works does not control these third parties and cannot guarantee their availability, policies, pricing, functionality, approval processes, or continued operation.
We are not responsible for:
- Third-party outages
- Account suspensions
- Algorithm changes
- Platform policy changes
- Advertising disapprovals
- Google Business Profile suspensions
- Software bugs
- Hosting outages
- Changes to search rankings
- Changes to advertising costs
- Loss of features by a third-party provider
We will make reasonable efforts to assist clients with issues involving third-party services when those services are within the scope of our agreement.
Advertising Services
Warrior Web Works may create, manage, optimize, and monitor paid advertising campaigns.
Advertising performance depends on many factors outside our control, including:
- Competition
- Market conditions
- Advertising budget
- Client pricing
- Geographic area
- Search volume
- Seasonality
- Website performance
- Client sales processes
- Lead follow-up
- Call answering
- Customer demand
- Platform algorithms
Warrior Web Works does not guarantee a specific number of leads, calls, sales, bookings, revenue, return on advertising spend, cost per lead, or other performance metric unless a written agreement expressly states otherwise.
Advertising platforms ultimately determine ad approval, placement, delivery, and cost.
Search Engine Optimization
SEO results depend on numerous factors, including competition, website history, search engine algorithms, market conditions, content, backlinks, and actions taken by search engines.
Warrior Web Works does not control Google or other search engines.
We therefore do not guarantee:
- Specific rankings
- First-page rankings
- A particular position in search results
- Specific traffic levels
- Specific numbers of leads
- Specific revenue results
- Permanent ranking improvements
Search engines may change algorithms, rankings, listings, and policies at any time.
Leads and Sales
Warrior Web Works provides marketing services but does not control how a client handles incoming leads.
The client is responsible for:
- Answering telephone calls
- Responding to forms
- Following up with prospective customers
- Quoting jobs
- Closing sales
- Delivering services
- Maintaining customer relationships
A lead does not guarantee a sale or revenue.
Website Accessibility and Legal Compliance
Unless specifically included in the scope of work, Warrior Web Works does not provide legal services and does not guarantee that a client’s website, advertising, privacy practices, policies, or business operations comply with every law or regulation applicable to the client’s industry.
Clients operating in regulated industries are responsible for obtaining appropriate legal or compliance advice.
Clients are responsible for identifying any industry-specific requirements applicable to their business.
Account Access
Clients may provide Warrior Web Works access to third-party accounts for the purpose of performing services.
Clients authorize us to make reasonable changes within those accounts that are necessary to perform the agreed services.
Clients remain responsible for maintaining ownership of their primary business accounts whenever reasonably possible.
Clients may grant us manager access to their Google Ads account through our connection page at warriorwebworks.com/connect, or directly within Google Ads. Clients can remove our access at any time. Removing access may interrupt services that depend on it.
Upon termination of services and payment of outstanding amounts, Warrior Web Works will reasonably cooperate in returning or removing account access where appropriate.
Subcontractors
Warrior Web Works may use employees, independent contractors, freelancers, vendors, or specialized service providers to perform portions of the services.
Warrior Web Works remains responsible for managing work performed on its behalf within the agreed scope.
Confidentiality
Both parties may receive confidential or proprietary information during the business relationship.
Each party agrees to use reasonable care to protect confidential information and not disclose it except as necessary to perform services, comply with law, or operate the business relationship.
Information that is publicly available, independently developed, or lawfully obtained from another source is not considered confidential.
Communications and SMS
By providing contact information, you authorize Warrior Web Works to contact you regarding your inquiry, project, account, or services.
If you affirmatively opt in to SMS communications, you may receive text messages related to your inquiry or relationship with Warrior Web Works.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out of SMS communications or HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing services.
No Guarantee of Business Results
Marketing involves risk and numerous factors beyond our control.
Past performance, case studies, examples, projections, estimates, cost-per-lead figures, rankings, or results obtained by other clients are not guarantees of future results.
The client remains responsible for evaluating whether its marketing investment is appropriate for its business.
Limitation of Liability
To the fullest extent permitted by law, Warrior Web Works LLC and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages, including lost profits, lost revenue, lost data, lost business opportunities, or loss of goodwill arising from the website or our services.
To the fullest extent permitted by law, Warrior Web Works’ total liability arising from a particular service or claim will not exceed the amount paid by the client to Warrior Web Works for the services giving rise to the claim during the six months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
Indemnification
To the fullest extent permitted by law, you agree to indemnify and hold harmless Warrior Web Works LLC, its owners, employees, contractors, and agents from claims, damages, liabilities, expenses, or reasonable legal fees resulting from:
- Materials or information you provide
- Your business operations
- Products or services you provide to your customers
- Your violation of applicable law
- Your violation of third-party rights
- Your breach of these Terms or another agreement with Warrior Web Works
Website Use
You agree not to use our website to:
- Violate any applicable law
- Attempt unauthorized access to our systems
- Introduce malware or malicious code
- Interfere with website operation
- Scrape or copy website content in violation of applicable law
- Impersonate another person or business
- Engage in fraudulent or abusive activity
Governing Law
These Terms and any dispute arising from the use of this website or our services will be governed by the laws of the State of Washington, without regard to conflict-of-law principles.
Any legal proceedings that are not otherwise subject to an agreed dispute resolution process will be brought in a court of competent jurisdiction in Washington State, unless applicable law requires otherwise.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
No Waiver
Failure by Warrior Web Works to enforce a provision of these Terms does not waive our right to enforce that provision in the future.
Changes to These Terms
We may update these Terms periodically.
Changes will become effective when the revised Terms are posted on our website unless otherwise required by law.
Continued use of the website after an update constitutes acceptance of the revised website Terms. Changes to an existing client’s contracted services will remain subject to that client’s applicable agreement.
Contact Information
Questions regarding these Terms may be directed to:
Warrior Web Works LLC
Website: https://www.warriorwebworks.com/
Email: alan@warriorwebworks.com
Phone: (253) 470-6759
